Inside Sales Associate
Lexington, KY
Full Time
Entry Level
A leading distributor of factory automation components is looking for Inside Sales Rep.
This position supports the full order cycle for product parts, including sourcing, quoting, order processing, vendor coordination, and customer communication. The role requires strong attention to detail, responsiveness, and collaboration with internal departments to resolve issues and ensure customer satisfaction.
In addition, occasional hands-on tasks may be required—such as verifying shipments, managing inventory in the ERP system, or assisting with packing and documentation to support logistics operations.
• Monitor and respond to emails promptly to ensure timely communication with customers and internal teams.
• Identify customer needs for product parts and related services.
• Source requested parts efficiently, ensuring accuracy and alignment with customer specifications.
• Communicate with vendors to confirm pricing, export requirements, part specifications, and lead times to meet customer expectations.
This position supports the full order cycle for product parts, including sourcing, quoting, order processing, vendor coordination, and customer communication. The role requires strong attention to detail, responsiveness, and collaboration with internal departments to resolve issues and ensure customer satisfaction.
In addition, occasional hands-on tasks may be required—such as verifying shipments, managing inventory in the ERP system, or assisting with packing and documentation to support logistics operations.
• Monitor and respond to emails promptly to ensure timely communication with customers and internal teams.
• Identify customer needs for product parts and related services.
• Source requested parts efficiently, ensuring accuracy and alignment with customer specifications.
• Communicate with vendors to confirm pricing, export requirements, part specifications, and lead times to meet customer expectations.
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