Administrative Assistant / Customer Service
Itasca, IL
Full Time
Entry Level
A leading distributor of factory automation components is looking for Customer Service Associate.
The Customer Service Associate is an entry-level role designed to provide a foundation in ERP operations, quoting, order processing, and customer service professionalism.
In this position, you will be expected to:
• Build a strong foundation during the learning and development phase to support customer and company needs.
• Learn and accurately operate the company’s ERP system, understanding its processes and flows.
• Follow established processes, procedures, and rules to ensure stable execution of core tasks such as quoting and order processing.
• Develop professionalism, including workplace conduct and customer-facing manners.
• Handle straightforward cases accurately while gaining an understanding of internal workflows.
• Become a reliable point of contact by providing accurate, timely, and professional support to customers.
Great Benefit.
The Customer Service Associate is an entry-level role designed to provide a foundation in ERP operations, quoting, order processing, and customer service professionalism.
In this position, you will be expected to:
• Build a strong foundation during the learning and development phase to support customer and company needs.
• Learn and accurately operate the company’s ERP system, understanding its processes and flows.
• Follow established processes, procedures, and rules to ensure stable execution of core tasks such as quoting and order processing.
• Develop professionalism, including workplace conduct and customer-facing manners.
• Handle straightforward cases accurately while gaining an understanding of internal workflows.
• Become a reliable point of contact by providing accurate, timely, and professional support to customers.
Great Benefit.
Apply for this position
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