Customer Service & Order Processing Specialist
Lexington, KY
Full Time
Entry Level
A leading distributor of factory automation components is seeking a Customer Service & Order Processing Specialist to join our Lexington branch.
This entry-level role supports customer service, order processing, and ERP operations while building a strong foundation for career growth.
Key Responsibilities
• Process customer orders and prepare quotes using the ERP system
• Communicate with customers via email and provide timely support
• Source and procure parts based on customer requirements
• Track orders and coordinate with vendors, logistics, and internal teams
• Maintain accurate records of orders, quotes, and customer data
• Assist in resolving routine order and shipment issues
This role offers a clear path to advancement into an Inside Sales position based on performance and development.
Strong attention to detail and willingness to learn
• Excellent communication and customer service skills
• Basic computer skills (Microsoft Office, ERP systems)
• Ability to multitask in a fast-paced environment
• Team-oriented with a professional attitude
This entry-level role supports customer service, order processing, and ERP operations while building a strong foundation for career growth.
Key Responsibilities
• Process customer orders and prepare quotes using the ERP system
• Communicate with customers via email and provide timely support
• Source and procure parts based on customer requirements
• Track orders and coordinate with vendors, logistics, and internal teams
• Maintain accurate records of orders, quotes, and customer data
• Assist in resolving routine order and shipment issues
This role offers a clear path to advancement into an Inside Sales position based on performance and development.
Strong attention to detail and willingness to learn
• Excellent communication and customer service skills
• Basic computer skills (Microsoft Office, ERP systems)
• Ability to multitask in a fast-paced environment
• Team-oriented with a professional attitude
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